Charleston Dog Walker

Pet Care Operations Manager - Weekends

Remote - Part Time

Pet Care Operations Manager - Weekends

Part-Time | Remote | Saturday & Sunday
Charleston Dog Walker | Charleston, SC
$22/hour | Approximately 5 hours/week

Charleston Dog Walker is looking for a dependable, thoughtful Pet Care Operations Manager to oversee and support our weekend pet care operations.

This is a small but important leadership role for someone who genuinely loves animals, communicates well, and can stay calm and make good decisions when something unexpected comes up.

As our Weekend Pet Care Operations Manager, you'll be the primary point of support for our pet care team on Saturdays and Sundays. You'll help keep visits running smoothly, solve scheduling or pet care issues as they arise, communicate with clients, and make sure our team is providing the reliable, professional care our clients expect from us.

A little more about the schedule:

This is an on-call leadership role, not a traditional five-hour shift.

Actual working time averages approximately 5 hours per week, but those hours are typically spread throughout Saturday and Sunday in short periods of work rather than completed all at once.

You'll need to be consistently reachable between 7:00 a.m. and 9:00 p.m. EST on Saturdays and Sundays to manage scheduling requests as they come in and assist staff or clients when needed. Some weekends are very quiet, while others are busier depending on scheduling activity and any issues that arise.

This role works best for someone whose normal weekend lifestyle allows them to remain available and responsive throughout the day.

What You'll Do

  • Manage weekend scheduling requests and changes, and oversee daily visit schedules
  • Be available to support pet care staff with questions, emergencies, pet care concerns, or scheduling issues
  • Arrange coverage when a team member has a last-minute emergency
  • Monitor visits, GPS check-ins, journals, and other service standards
  • Communicate with clients by email, phone, and text when needed
  • Help staff problem-solve calmly and confidently when unexpected situations arise
  • Track tips, bonuses, schedule changes, and other operational details
  • Conduct occasional staff check-ins and assist with coaching
  • Work collaboratively with our weekday Pet Care Operations Manager to ensure a smooth handoff between weekends and weekdays
  • Help improve procedures and systems as our company continues to grow

You Might Be a Great Fit If You...

Genuinely love animals and have hands-on animal care experience beyond caring for your own pets.

You're also someone who:

  • Is dependable and follows through
  • Notices details and cares about doing things correctly
  • Communicates clearly, professionally, and kindly
  • Doesn't panic when several things happen at once
  • Can figure out what needs immediate attention and what can wait
  • Is comfortable making decisions independently but knows when to ask for help
  • Is comfortable giving guidance and following up with team members
  • Enjoys organization, systems, and problem-solving
  • Is comfortable with technology and learning new software
  • Wants a long-term role and can commit for at least 12 months

Requirements

You must:

  • Be based in or very familiar with the Charleston, SC area
  • Be consistently available and responsive Saturdays and Sundays from 7:00 a.m. to 9:00 p.m. EST
  • Have a reliable computer, smartphone, and internet connection
  • Be comfortable using Google Drive, spreadsheets, scheduling software, and other online systems
  • Be legally authorized to work in the U.S.
  • Be able to pass a background check

Previous professional pet care, veterinary, animal services, or people-management experience is strongly preferred.

Compensation

$22/hour for time worked
$25/hour on company holidays
Approximately 5 hours of paid work per week

This is a fully remote, part-time position with meaningful responsibility and autonomy.

About Charleston Dog Walker

Charleston Dog Walker is a professional dog walking and pet sitting company built around trust, reliability, and thoughtful care. Our clients trust us with their pets and their homes, and we take that responsibility seriously.

We're looking for someone who feels the same way.

If animals are a meaningful part of your life, you're someone others can count on, and this type of behind-the-scenes problem-solving sounds genuinely interesting to you, we'd love to hear from you.

Apply: Pet Care Operations Manager - Weekends
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Can you work weekends?*
This is a weekend on-call role (7:00 a.m.–9:00 p.m. EST Saturday and Sunday). Paid work averages approximately 5 hours per week and typically happens in short bursts throughout the weekend rather than one continuous shift. You must remain reachable and able to respond promptly throughout service hours.

Are you comfortable with this structure?*
This role is remote, but requires strong familiarity with the Charleston, SC area (neighborhoods, traffic patterns, weather, general logistics) to support scheduling and staffing decisions.

Do you live in Charleston or have strong working familiarity with the area?*
Will you typically be working from the Eastern Time Zone?*
This position pays $22/hour for time worked and averages approximately 5 hours per week. The rate is fixed and non-negotiable.

Are you comfortable moving forward with this pay structure?*
This role requires hands-on animal care experience in a professional, volunteer, or structured setting beyond personal pet ownership. Which best describes your experience?*
This role includes phone calls with staff and clients when needed. Which best describes you?*
Please list any times you are not reliably reachable between 7:00 a.m.–9:00 p.m. EST on Saturdays or Sundays due to recurring commitments. (If none, please write "none.")*
Help us get to know you — in a few sentences, tell us a bit about who you are and what you think is important in your work.*
In a few sentences, tell us what makes this role and its weekend/on-call structure a good fit for you at this point in your life.*
Briefly describe a time at work when multiple things were happening at once and you had to stay calm and prioritize.*
This role requires you to handle unexpected situations independently while knowing when something needs to be escalated. Imagine a team member reaches out during a busy weekend because an issue has come up during a pet care visit. You don't immediately know how serious the situation is or what caused it.

In a few sentences, walk us through how you would approach the situation and decide what to do next.*
Please check all tools or systems you are comfortable using:*
This role is designed for someone looking for a longer-term position. Are you able to commit to staying in this role for at least 12 months?*
Please provide one professional reference (name, relationship, and phone number).*
Human Check*